Fathom MFA – Mobile app option

How to set up the Mobile app as your preferred MFA method

On your mobile device, download the Microsoft Authenticator mobile app on the (i) App Store®, Microsoft Store, or (ii) on Google Play.

If your mobile device is unable to download the Microsoft Authenticator app, select one of the alternate authentication options.

Once the app is installed, open the app and click Add account or tap the + icon to add a new account. Select Work or school account.

During the MFA enrolment process you will need to select your preferred method for multi-factor authentication. From the options provided, click on 'Microsoft Authenticator mobile app'.

You will then need to select between 'Push Notification' or 'Vertification Code' and click 'Generate New Activation Code'.

An Activation Code, URL and QR code will appear on the page. You can synchronize your mobile device one of two ways:

Option 1: Scan the QR code with the Authenticator app

Open the Authenticator app and select add a new account and scan the QR code to complete the enrolment and synchronization of the mobile app. If you are asked to allow the Microsoft Authenticator app to access your camera, tap Allow.

Option 2: Manually enter the URL and Activation Code

Tap Or enter code manually and enter the Activation Code and URL in the Authenticator App.

Enter the URL and Activation Code in the fields highlighted below, and tap Finish.

After scanning the QR code or entering the URL and Activation Code, an account named Deloitte DPASS will be created in the Authenticator app. Click Authenticate Me on your browser and respond to the MFA request on your mobile device by tapping Approve.

You will then be prompted to confirm your authentication via an automated call to your phone.

After configuring your primary authentication method, you will be asked to configure an alternate phone set up.  If you do not have an alternate phone, click 'Skip and continue'.

Upon completion, you will be alerted that your multi-factor authentication was successful.

Click continue to be logged into the Fathom application.

Go to Step 6. - Navigate to your Fathom account and complete Steps 6. and 7. to ensure trouble-free access to your Fathom account.

 

 

 

 

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