Private Connect - Multi-Factor Authentication (MFA) - FAQs

The cyber security landscape is changing rapidly. Cyber-attacks are becoming increasingly common and no one is immune. To further advance our cyber security posture at Deloitte, we are adding Multi-Factor authentication (MFA)—an innovative security feature which enhances security by adding a second authentication for applications that contain sensitive internal or client data.

What is Multi-Factor Authentication (MFA)?

MFA is a security feature that requires an additional authentication after you enter your username and password, for example a 6-digit pin, similar to online banking applications.

There are a range of easy verification options to complete MFA authentication – via phone call, text message or mobile app notification.

What are the benefits of MFA?

Passwords alone are no longer considered sufficient - weak and stolen passwords are one of the primary causes of data breaches. MFA reduces the risk of unauthorised access to applications and data by requiring a second method of authentication.

What do you need to do?

In order to continue accessing Private Connect after MFA has been enabled you will be required to enrol in MFA.

How do I enrol in MFA?

Enrolment is easy and should only take you 3-5 minutes.

If you have received your email invitation, follow the steps below:

  1. Access your email and click the Get Started link (please note, this link is unique to you)
  2. If you need additional support, review the Enrolment Guide which steps you through the enrolment process

If you have not received your email invitation, please follow the steps below:

  1. Request a new Microsoft Invitation by following the instructions on the login page
  2. Access your email and click the Get Started link (please note, this link is unique to you)
  3. If you need additional support, review the Enrolment Guide which steps you through the enrolment process
Have more questions? Submit a request